Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1 to 3 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

Shipping Time
Once your order has been processed, estimated delivery time is 4 to 8 business days depending on your location.

Shipping Rates
We offer free shipping on all orders. No minimum purchase required.

Order Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 2 to 3 business days for the tracking information to update.

Lost or Stolen Packages
Solara is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost in transit, please contact us at teamsolarastore@gmail.com and we will do our best to assist you.

Damaged Items
If you receive a damaged item, please contact us immediately at teamsolarastore@gmail.com with a photo of the damaged product. We will resolve the issue as quickly as possible.

International Shipping
At this time we only ship within the United States.

Contact Us
If you have any questions about your order or shipping, please contact us at teamsolarastore@gmail.com and we will get back to you as soon as possible.